Last updated: 21 March 2026

At Laura Baynes, your privacy matters.

This website is designed to inform, support and inspire — and that includes being open, respectful and transparent about how your personal information is collected, used and protected.

This Privacy Policy explains how your data is handled when you visit this website, get in touch, sign up for updates, or purchase a product or service.

Who we are

This website is owned and operated by Laura Baynes.

For any questions about this policy or how your data is used, please contact:

Email: hello@laurabaynes.co.uk
Website: www.laurabaynes.co.uk

What information we collect

Depending on how you interact with this website, we may collect:

Your name

Your email address

Your contact details

Information you provide via forms or enquiries

Purchase information where relevant

Website usage data (such as pages visited, browser type and general analytics)

We only collect information that is necessary and relevant.

How your information is used

Your information may be used to:

Respond to enquiries or messages

Deliver products, services or resources

Process payments or bookings

Send relevant updates or marketing (where consent has been given)

Improve website performance and user experience

Maintain the safety and functionality of the website

We do not sell your personal data.

Lawful basis for processing

We process personal data in line with UK GDPR under the following lawful bases:

Consent — where you opt in to communications

Contract — where data is required to deliver a service or product

Legitimate interests — to improve services, communication and website performance

Marketing communications

If you choose to receive updates, we may contact you with information about coaching, courses, resources, products or events.

You can unsubscribe at any time using the link in any email or by contacting us directly.

Cookies and analytics

This website may use cookies and similar technologies to enhance your experience and understand how the site is used.

These may include:

essential functionality cookies

analytics tools (such as Google Analytics)

preference-based cookies

marketing cookies where applicable

Where required, you will be asked to consent to non-essential cookies.

You can manage cookie preferences via your browser settings.

Third-party services

We may use trusted third parties to support the website and services, including:

hosting providers (e.g. IONOS)

payment providers (e.g. Stripe, PayPal)

email and marketing platforms

analytics providers

embedded platforms such as Amazon or LinkedIn

These providers only process data as necessary and are expected to comply with data protection laws.

Data retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including legal and regulatory obligations.

When no longer required, data is securely deleted or anonymised.

Your rights

Under UK data protection law, you have the right to:

access your personal data

correct inaccurate information

request deletion of your data

restrict or object to processing

withdraw consent at any time

To exercise your rights, please contact:

Email: hello@laurabaynes.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Data security

We take appropriate measures to protect your data from unauthorised access, misuse or loss.

While no system is completely secure, we work with reputable providers and maintain appropriate safeguards.

External links

This website may include links to external websites. Once you leave this site, we are not responsible for how those websites handle your data.

Changes to this policy

This policy may be updated from time to time. The most recent version will always be available on this page.

Contact

If you have any questions, please contact:

Laura Baynes
Email: hello@laurabaynes.co.uk
Website: www.laurabaynes.co.uk